FAQs
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What products does Swagxo offer?
Swagxo offers a wide range of stylish apparel and lifestyle products, including jackets, hoodies, T-shirts, tank tops, tumblers, rhinestone – DTF transfer, caps & mugs products.
Do you ship across the USA?
Yes! Swagxo ships to customers throughout the United States. We offer multiple shipping options so you can choose the delivery service that best fits your needs.
What shipping options does Swagxo offer?
Swagxo offers multiple shipping options across the USA:
Shipping Method | Estimated Delivery | Price |
Free Shipping Over $500 | 7–10 business days | FREE |
Standard Shipping | 5–7 business days | $10.99 |
UPS Ground | 5–7 business days | $14.99 |
USPS Priority | 3 days | $17.99 |
UPS Shipping | 3–5 business days | $19.99 |
2-Day UPS | 2 business days | $39.00 |
USPS Express | 1–2 business days | $49.00 |
1-Day Overnight UPS | 1 business day | $69.00 |
1-Day Overnight UPS – A.M. Morning Delivery | 1 business day | $169.00 |
Additional options may include local pickup, combining with a previous order, and Uber Delivery in the Houston surrounding area when available.
Is free shipping available?
Yes! Swagxo offers FREE Shipping on orders over $500. The estimated delivery time for this option is 7–10 business days.
How long does standard shipping take?
Our standard shipping option generally takes 5–7 business days. The standard shipping fee is $10.99.
Do you offer expedited shipping?
Yes! We offer several expedited shipping options, including USPS Priority, UPS Shipping, 2-Day UPS, USPS Express, and Overnight UPS. Available options and prices are displayed at checkout.
When will my order be shipped?
Our shipping processing times are:
- 5–7 Day Standard Shipping: Ships the next business day.
- 3-Day USPS Priority: Ships the same day for orders placed before 11:00 AM.
- 1–2 Day USPS Express: Ships the same day for orders placed before 11:00 AM.
- Overnight Shipping: Orders placed after the applicable cutoff time may ship the following business day.
Orders placed after the applicable cutoff time may be processed on the next business day.
How long does it take to receive a jacket?
Jackets have a separate delivery timeframe of approximately 15–20 days.
Please keep this timeframe in mind when ordering a jacket, as jacket delivery is different from the standard shipping timeframe for our other products.
Can I choose overnight delivery?
Yes! Swagxo offers 1-Day Overnight UPS for $69.00 and 1-Day Overnight UPS A.M. Morning Delivery for $169.00, where available.
How can I track my order?
Once your order has been shipped, tracking information will be provided when available. You can use the tracking number to follow your package through the applicable shipping carrier.
What happens if my order is delayed?
Although we work to ship orders according to the selected shipping service, delivery times can sometimes be affected by carrier delays, weather, holidays, weekends, or other circumstances outside our control.
If your package appears to be delayed, please contact us with your order details so our team can assist you.
What payment methods does Swagxo accept?
We accept several convenient payment methods, including:
- PayPal
- Venmo
- Pay Later
- Google Pay (GPay)
- Visa
- American Express (Amex)
- Pioneer
Available payment methods may vary at checkout.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible after placing it. We will do our best to assist you before the order enters processing or shipping.
How do I choose the right size?
Please review the size chart on the individual product page before placing your order. If you are unsure about sizing, please contact our customer support team for assistance.
Can I return or exchange an item?
Returns and exchanges are subject to our Return & Refund Policy. Please review the policy for eligibility requirements, applicable time limits, and return instructions before sending an item back.
What if I receive a damaged, defective, or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact Swagxo customer support as soon as possible. Include your order number and photos of the item so our team can review the issue and provide the appropriate assistance.
Do you offer local pickup?
Yes. Pickup Only is available for customers who choose to pick up their order from our location. The pickup shipping option is $0.00.
Do you offer local delivery?
Yes. Uber Delivery in the Houston surrounding area only may be available. This delivery option is currently listed at $0.00.
Can I combine my order with a previous order?
Yes, a Combine with Previous Order option may be available when applicable. If you would like to combine orders, please contact us as soon as possible so we can assist you.
Do you offer wholesale or bulk orders?
For wholesale or bulk order inquiries, please contact Swagxo with your required products, quantities, and other order details. Our team will be happy to assist you.
Are shipping prices shown at checkout?
Yes. Shipping options and applicable shipping charges are displayed during checkout, allowing you to select the service that best suits your needs.
Can I get free shipping on a jacket?
Our all Jackets are Free Shipping. Please note that jackets have an estimated delivery time frame of 15–20 days, regardless of the selected shipping method unless otherwise stated on the product page or at checkout.
What if I place my order after the shipping cutoff time?
Orders placed after the applicable same-day shipping cutoff may ship on the following business day. The applicable cutoff time depends on the shipping service selected.
How can I contact Swagxo?
If you have questions about products, orders, shipping, payments, returns, exchanges, or anything else, please contact our Swagxo customer support team through the Contact Us page. We are happy to help.
Important Shipping Note
Shipping times are estimates and may vary depending on the destination, carrier, holidays, weekends, weather, and other circumstances. Jackets have a separate estimated delivery timeframe of 15–20 days. Shipping options, availability, and applicable charges are confirmed during checkout.